RITRATAMA (PT. Rizki Citra Eratama) is a PMDN (domestic investment) private company, which over the years has gained solid expertise and experience in providing professional products to customers requiring equipment especially for education laboratory.
RITRATAMA (PT. Rizki Citra Eratama) was been established since in 1997 and one of CITRA Group Companies with a head office at Jl. Sultan Iskandar Muda 171, 2nd Floor (Arteri Pondok Indah), Jakarta Selatan, Indonesia 12240.
To become the best supplier of good quality and professional in laboratory equipment products for research, education and industrial application in Indonesia with a strong and professional after-sales-service and financially healthy company.
To promote and sell high quality and professional laboratory equipment products in Indonesia with an excellent after-sales-service.
PT Rizki Citra Eratama Customer Support Group with experienced Field Service Engineers ensures that project of whatever size is professionally managed in a first class manner – from the acquisition stage up to the installation, commissioning and handling over of the Project.
Following the hand-over, Customers may negotiate for different types of flexible Maintenance Contract for repair and maintenance works to protect their investment and asset, to enable an operational independence at the lowest possible cost of ownership.
Commitment to Quality Management
To build TRUST amongst the basic three elements of the business: the Supplier, the Company and the Customer, a continual performance improvement system is developed and implemented within the Company – ensuring that sales and projects is managed, implemented and delivered in a world class manner, rendering quality and added-value at the most competitive cost and stringent time frame to satisfaction deserving Customers.